Grievance Officer · Utilities & government

IRCTC — Grievance Officer contact

Send a DPDP Act request to IRCTC in one click. Verified Grievance Officer contact (where editorially confirmed), the official privacy page, and a copy-paste letter that covers all five Data Principal rights.

Online train and tatkal ticketing. PNR history, passenger details, payment instruments — a chunky public-sector record.

Company details

Brand: IRCTC
Legal entity: Indian Railway Catering & Tourism Corp.
Sector: Utilities & government
Homepage: www.irctc.co.in
Privacy policy: Open official policy →
Grievance Officer: Not editorially verified. Look up the current contact on the privacy page above.

Editorial note: IRCTC is a Public Sector Undertaking — request flows through the standard Right-to-Information channel in addition to the DPDP grievance route.

Send this letter

Two steps — verify the email, then send

We don’t list this company’s Grievance Officer email yet. Look it up on the company’s privacy page (linked above), then either paste it into your email app or come back and click Copy letter.

Preview the letter

Subject

DPDP Act request — Grievance Officer (Section 8(9)) | IRCTC

Body

To the Grievance Officer / Data Protection Officer,
IRCTC

I am a Data Principal under the Digital Personal Data Protection Act, 2023.
I am writing to you under Section 8(9) of the Act (publication of a
Grievance Officer) to exercise the following right(s) — please keep one and
delete the rest:

  [ ] Section 6(4) — withdrawal of consent (stop further processing).
  [ ] Section 11    — access (summary of data held, processing activities,
                      and the identities of every other party my data has
                      been shared with).
  [ ] Section 12(2) — correction / completion / updating.
  [ ] Section 12(3) — erasure of all personal data not legally required to
                      be retained.
  [ ] Section 14    — nomination of a person to exercise my rights.

Please link this request to my account using:
  • Registered email: [your email]
  • Registered phone: [+91 ...]
  • Account / customer ID: [if known]

I expect an acknowledgement within a few business days and a substantive
response within 30 days. If verification of identity is needed, please use
a reply to this email address or a one-time code to the registered phone —
both confirm I control the account.

If I do not hear back, I will proceed under Section 13 (grievance redressal)
and, if needed, file a complaint with the Data Protection Board of India.

Sincerely,
[Your full name]
[Date]

Most-used rights for this company

IRCTC — Grievance Officer contact

Two steps — verify the email, then send

Pick the request that matches your situation

Delete my IRCTC data →

Stop IRCTC marketing →

See what IRCTC holds on me →

If IRCTC ignores you →